Faq's on Leading Edge Electric


Got a question? We have the answer.

When you've got questions, Leading Edge Electric has got the answers! Below are just a few of the many questions we get every day from customers all over the Greater Vancouver Area.

Check below…we may have the answer you are looking for!

What should I do if my lights, switches, or receptacles do not work?

Check to see if the outlet is controlled by a switch. Check to see if any circuit breakers are tripped or if any fuses have blown. Check to see if any GFI receptacles have tripped. Check light bulbs and replace if necessary.

Why does my circuit breaker trip or fuses blow?

Except in the case of GFI / AFI circuit breakers which are susceptible to moisture and or weather conditions, the fuses or circuit breakers should not trip. Check to see if a plugged in appliance or poor cord is causing the problem.

Why do my lights flicker in my house?

Central air conditioners or heat pumps may cause a noticeable slight dimming on start up. Lights may flicker or dim to startup of some appliances or motor driven equipment. Check with the local utility company for possible defects in the supply source.

Where are you located?

Leading Edge Electric is headquartered in Port-Coqutliam, B.C Canada. We proudly serve homeowners throughout the entire Greater Vancouver Area.

What type of residential work do you do?

We specialize in providing homeowners with an exceptional service experience for all of their home's electrical needs. We are experienced in:

  • -Single Family Homes
  • -Custom Homes
  • -Apartments
  • -Town Homes
  • -Condominiums
  • -Mobile Homes
Are you licensed, bonded and insured?

We carry an active license for the provice of British Coloumbia which allows us to register and do work in all jurisdictions in the province. Leading Edge Electric, also well exceeds the required provincial amount of General Liability insurance as well as worker's compensation insurance and we are bonded through a nationally recognized bonding insurance company as required by statute.

How much do estimates cost?

Our estimates are free. We do charge $xx.00 for the service of sending a professional electrician to your home to discuss all of your options and provide a written Upfront price for your diagnostic work, service or installation work, whichever he case may be.

Do you do work on rental homes?

Leading Edge Electric will work on rented homes, but all contracted work must be contracted with the homeowner and the homeowner must be present at the time the estimate is done.

Can you complete work the same day you provide estimate?

Most jobs are completed the same day, as long as they are not unusual.

Why are some of my outlets in the bathroom not working?

The major cause for non-working outlets is the GFCI outlet on the circuit has been tripped. In able to correct the problem you must first locate the GFCI outlet that controls the circuit and press the "Reset" button. Also, keep in mind that the GFCI outlet that is tied into your bathroom outlets may also be located in your garage. If every bathroom has a GFCI outlet problem, you must reset all of them. In addition, make sure that you check the breaker in the service panel to ensure it is not tripped. If the problem has still not corrected itself, please contact us and will be happy to assist you

I have already reset the breaker but I still do not have power. Why?

This is actually one of the most common questions we answer on a daily basis. In order to reset a breaker on your electrical panel, you must push the breaker firmly to the "off" position and then push it back to the "on" position. Most people fail to push the breaker firmly past the off position and assume it is reset. If the problem has still not corrected itself, please contact us and will be happy to assist you.

What is an arc fault?

An arc fault is an unintentional electrical discharge. This is a problem that even the most safety-conscious homeowner can't always avoid. This is because arc faults are usually caused by undetected problems such as damaged extension cords, improperly installed wall receptacles and electrical cable that have been pierced by picture-hanging nails. An arc fault can be extremely dangerous because they can ignite combustible materials and cause a fire. Though arc faults cannot be prevented, there is a device that can detect them and disconnect the power before further damage can result. An Electric Arc Fault Circuit Interrupter or (AFCI) will electronically detect any arc fault and stop the flow of electricity in a fraction of a second. No electricity, no heat, no fire.

Do fuses and circuit breakers serve the same purpose as AFCI's?

No. Fuses and circuit breakers are not capable of detecting low-level arcs. Only AFCIs are specifically designed for that purpose.

How does a surge protector work?

Once the surge protector is in place and connected to your load center, telephone service or cable service, it will redirect surges to the ground and dissipate the energy. The surge protection selected must be UL rated on response time. A point to remember is that the greater the surge current rating, the longer the surge protector will last. See our surge protection page for more information.

Who is coming to my home?

We send only licensed electricians (commonly referred to as technicians) to your home. By sending qualified, licensed electrician, we ensure that your service needs are properly evaluated. Your electrician is up to date on electrical codes, and knows exactly what can and cannot be done.

How many technicians are coming to my home?

One person will evaluate, consult, and perform the work. Many companies send estimators who bid the job and then an electrician to do the work later. This often results in a breakdown in communication. To ensure excellent communication and customer service, we have our customers work with one person, so their requests only need to be expressed once. This efficient system saves you time and money.

Is All Electrical Work Dangerous?

Any type of electrical work does have an associated level of risk including injury and/or death. Another risk is creating a fire hazard. We do not recommend inexperienced people attempting any electrical wiring or installations. All electrical work should be done by an insured, licensed electrician.

Will my work require an Electrical Building Permit?

Most household service work will not require a Permit. Major projects such as room additions and basement finishing probably will require a Permit and inspections. Failure to follow building codes could require your work to be completely redone at additional expense. If a Permit is required we will take on that responsibility for you.

Do you offer a warranty or guarantee on your work?

YES! We have a three year warranty on our electrical services labor. All electrical parts or components are covered by any warranty provided by the original manufacturer. Fixtures or appliances provided by customers are assumed to be in good working order at the time of our work being performed and are not warranted by us.

What are the signs of potential electrical hazards in the home?

Some things to look for: Room lights dim when the refrigerator or air conditioner kicks on; the television screen shrinks; circuit breakers frequently trip; outlets or dimmer switches seem hot to the touch. These conditions indicate that the electrical wiring in your house is overloaded.

Is an old-fashioned fuse box a hazard?

The short answer is no, because fuses provide the same protection against overloaded wiring as circuit breakers. However, when fuse boxes were in widespread use, most homes had only 30 or 60-ampere service.

Today's homes need at least 150 to 200-ampere service to safely supply power for major appliances. If you have a fuse box and you've added any large appliances over the years, it is recommended that you have your home wiring inspected to make sure it is still safe. Call Leading Edge Electric, and we can send a qualified electrician to inspect this for you.

How can I tell when an electrical outlet isn't safe?

There are three indicators of an unsafe outlet: If an outlet can no longer hold a plug snugly; if any parts of the outlet are broken; or if the outlet feels hot to the touch. If any of these conditions exist, we can replace the outlet for you.

Can I add more outlets in the kitchen?

Most likely, yes. However, don't forget to install GFCI outlets in the kitchen. This is a job for a licensed electrician and we're ready to help do it right.

How long does electrical wiring last?

That's a hard question to answer, since it depends on the type of use and abuse the system has experienced over the years. If you have any doubts about your wiring, or notice some frayed or broken insulation, call Leading Edge Electric and have a complete inspection of your home's electrical wiring.

How long do outlets and switches last?

It depends on use. Electricians will tell you they see outlets more than 50 years old that still work fine, and others that are worn out after only a few years.

What does it mean when my fluorescent lights are flickering or cycling on and off?

Flickering may indicate impending bulb failure, minor power fluctuation, and/or improperly installed bulbs. Cycling on and off is usually a clear indication of ballast and/or bulb failure. It is recommended when replacing a ballast to replace bulbs as well.

If I have problems with TV or telephone wiring within the house, whom should I call?

With deregulation of the utility companies in most areas of the country, the cable or telephone companies are no longer responsible for the equipment or wiring in your home. This responsibility has fallen to you and your electrical contractor. Therefore, when a problem arises, we recommend you call us. Most TV and telephone utilities will still service within your home for a substantial fee. This service, as in the past, is no longer free.

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Thank you Dan & Team!

" We would highly recommend you for any commercial project, and look forward to working with your team on upcoming projects."

Sincerely,
Bryan Brown
General Manager

Unison Construction Management Ltd.